Senior Data Scientist Digital Effectiveness Operations amp Technology Analytics

Profile

Cox Communications is looking for a Senior Data Scientist who will be a core member of the Analytics Intelligence (A I) team. This role will be responsible for developing key analytical solutions in the cloud to deliver end-to-end business impact. This is a hands-on role that will support key internal clients including the Customer Care and Digital (Cox.com & Cox App) teams, and in driving operational transaction reduction.

It's an exciting opportunity for someone who is a proven advanced analytics developer who knows their way around analytics algorithms, tools, and technologies. It all adds up to helping deliver world class analytic software products to grateful customers.

Sound like something you'd like to explore? Stick around, we'll tell you more...

What You'll Do
Lead initiatives to understand, contextualize, and solve the most challenging problems in Cox's analytical portfolio
Understand business problems and design end to end analytics use cases. Partner with business tech leads to implement reusable and robust solutions
Apply strong expertise in machine-learning, data mining, and information retrieval to design, prototype and build the next generation analytics engine and services
Partner with A I leadership and engagement teams to present solutions and insights to business
Help maintain and track project goals and roadmaps. Collaborate with software and data engineers to implement and deploy scalable solutions
Develop complex models and algorithms that drive innovation throughout the organization. This may include initiatives in understanding our Products, Operations, Footprint, Supply Chain
Mentor junior team members and provides constructive critique on specific projects
Utilize frameworks in AWS for transitioning analytics solutions at different maturity levels between data science and operational teams
Follow data engineering best practices with considerations for high data availability, computational efficiency, cost, and quality
Collaborate with technical partners to create a data stack that can be used to deliver end-user insights used to develop Customer Care and Digital solutions, designed to optimize operational transactions
Lead requirement and design discussions to distill business needs into business requirements which enable analytics for new business initiatives and KPIs
Leverage deep understanding of business processes and key data sets to create complex ad hoc queries that identify operational reduction opportunities for Customer Care and Product support tools
Construct complex database queries and create engaging dashboards and visualizations that support data aggregation and reporting on actionable insights
Manage and execute tasks to accomplish User Acceptance Testing and Business Validation to ensure high level of data availability and data quality
Participate in QA testing for data pipeline projects as well as implementation changes to the suite of analytical tools like AWS Athena & Tableau
Mentor junior and/or 3PL resources on the team
What's In It For You
At Cox, we reward your hard work with meaningful benefits.

First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are
Minimum
Bachelors' degree in related discipline (i.e. Reporting, Analytics, etc.) and 4 years' experience in a related field, OR MS degree with 2 years' experience, OR PhD with 1 year of experience
Strong communication and presentations skills. The ability to successfully comprehend and communicate advanced analytics artifacts, business insights, and resulting implications to non-technical business partners.
Excellent data visualization skills: able to determine the appropriate visualization and create compelling stories with data
Strong business acumen and judgement combined with excellent verbal and written communication that can be used to drive our strategy throughout all levels of the organization
Demonstrate organizational empathy while delivering results. Ability to build relationships quickly, collaborate and lead with courage will be a must.
Strong programming skills and ability to utilize a variety of data, analytic software, languages/tools; e.g., SQL, Python (pandas, numpy, scipy, scikit-learn), PySpark, Tableau, etc
Experience with operations or technology focused reporting
Strong ability to interpret data and develop actionable data-based visualizations to tell the story and aid in business decision making*
Proven ability translating technical findings to Executives in a manner that is easily understandable to those less experienced with analytics
Preferred
Experience within telecommunications, cable industry, high tech, or consulting is a plus
Expertise in Tableau or other data visualization solutions and/or tools
Understanding of Agile methodologies, experience in Scrum or Product Owner role, a plus
Understanding of SDLC collaboration, including experience with tools such as GIT, a plus
Practical experience applying advanced ML, DP, and AI approaches to mass transaction reduction and customer experience optimization
Practical experience building real-time applications in AWS
Join the Cox family of businesses and make your mark today!
USD 87,400.00 - 145,600.00 per year

About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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